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Terms
PHONE:
Call (973) 337-8222 for a sales representative. Please have your
order ready with item codes and size.
WHOLESALE WEB SITE:
If you have an account you are able to place your order directly.
New customers must receive authorization before you will have access to
this part of the web site.
MAIL-IN:
You are welcome to send in your orders. Be sure to include your
shop name, our item numbers, sizes, and quantities. Do not forget to enclose
your payment method or we will not be able to process your order.
METHODS OF PAYMENT:
New accounts are VISA, MASTERCARD, or Prepaid Check. Once your account is established you may discuss future
payment options.
BAD CHECKS:
All returned checks are subject to a $50.00 processing fee.
RETURNS:
No returns will be accepted without prior authorization and our
issuing of a Return Authorization Number from Timeless Clothing USA. There
is a 15% restocking fee on all returned orders.
ORDER
SHORTAGES OR DAMAGES:
In the event you receive a damaged box, be sure to have the driver note
any and all damages. You have 72 hours to notify of us of the claim, and
be sure to keep all damaged packing materials for our inspection, if deemed
necessary? We double count and weigh all outgoing orders, so the likelihood
of a short shipment is slim; however, we do honor 100% accurate shipments!!
KUSTOM ORDERS:
We are here to meet all of your needs. Please inquire about Kustom
Orders.
THANK
YOU:
We at Timeless Clothing USA greatly appreciate your business and
look forward to becoming a valued vendor.
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